Feb 23, 2024 NR 361 Week 3 Graded Discussion Topic: Opportunities for Improvement with Usability & Interoperability
NR 361 Week 3 Graded Discussion Topic: Opportunities for Improvement with Usability & Interoperability
NR 361 Week 3 Graded Discussion Topic: Opportunities for Improvement with Usability & Interoperability
Usability and interoperability are major issues to consider in the development of Healthcare Information Systems (HIS). How does your organization address these issues? Does the transfer of information occur smoothly, or do you need to re-enter data from one application to the next, e.g., patient information from the emergency room does not transfer along with the patient who is …. to the critical care unit? Or, the patient is discharged and the home care nurses have to “start from scratch” as they prepare the patient’s plan of care.
I would like to talk about usability in my practice. Usability simply explained by the ability to be used. “Good usability is critical for the adoption and safe use of health-information products…Concepts about usability guide informaticists in creating and purchasing technologies that users find effective, efficient, and satisfying to use.” (Hebda, 2019, P. 168.) Poor usability can result in decrease in productivity, errors, delayed treatment and decision, user frustration, underutilization of systems, deinstallations, and need for extra support. (Hebda, 2019)
In my opinion, electronic clinical documentation can improve the usability to reach the goal of effectiveness, efficiency, and satisfaction. “Evidently, the implementation of electronic clinical documentation is essential to enhance the provision of safe, ethical, and effective nursing care. Previous research presented that electronic documentation improved the completeness, quality of nursing documentation and quality of care. Another benefit of electronic documentation are nurses no longer have to waste time consulting with one another, trying to decipher someone’s dreadful handwriting, and fewer errors related to misinterpreted orders should follow.” (Harivati&Tutik, 2020) Point Click Care (PCC) was introduced to my rehab center two years ago. PCC absolutely plays a critical role to improve efficiency of nursing care.
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For example of the assessment of bowel movement and dehydration. With paper charting, I need to review every page for each patient to see when they have bowel movement and in&out to figure out if they need treatment. It normally took me about 30 minutes for 20 patients. With PCC, I just need to search key words “bowel movement” and sort result by patient’s name or room number or anything that is convenience for me. In this way, I just need up to 5 minutes to find the result.
References
Hariyati, Rr Tutik Sri, et al. “Usability and Satisfaction of Using Electronic Nursing Documentation, Lesson-Learned from New System Implementation at a Hospital in Indonesia.” International Journal of Healthcare Management, vol. 13, no. 1, Apr. 2020, pp. 45–52.
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Hebda, T., Hunter, K., & Czar, P. (2019). Handbook of informatics for nurses & healthcare professionals (6th ed.). Pearson.
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